How to Resolve a Legal Dispute in the UK: A Guide for Clients in London and the South East

1. Attempt to Resolve the Dispute Informally

In many cases, especially in civil and commercial disputes, the first step is to try resolving the issue directly with the other party.

• Communicate calmly and clearly
  Outline your position in writing and suggest a fair resolution.
• Keep written records
  Save emails, letters, contracts, and any other documentation.
• Stay focused on outcomes
  Avoid personal arguments. Focus on the issue and what you want to achieve.

Often, disputes can be resolved quickly with a firm, polite email or letter, especially when drafted with legal guidance.

2. Speak to a Solicitor Early

Getting legal advice from a litigation solicitor in London or the South East can make a big difference. Early legal input ensures you:

• Understand your rights and legal position
• Comply with pre-action protocols
• Avoid unnecessary costs or procedural mistakes
• Choose the right resolution strategy

At our firm, we offer clear, practical advice tailored to your circumstances—whether you're in Surrey, Kent, Essex, Sussex, or Greater London.

3. Consider Alternative Dispute Resolution (ADR)

Before taking court action, courts often require parties to attempt ADR. This can save time, money, and stress.

Popular ADR methods include:

• Mediation: A neutral third party helps both sides reach a voluntary agreement.
• Arbitration: A private process where an arbitrator makes a legally binding decision.
• Negotiation: Direct discussions between parties, often assisted by solicitors.

ADR is especially effective in commercial disputes, property matters, and neighbour conflicts, which are common in London and the South East’s densely populated areas.

4. Send a Letter Before Action

If informal talks fail, your solicitor will draft a Letter Before Action—a formal legal letter stating:

• The details of the dispute
• The legal basis for your claim
• What you’re seeking (e.g. damages or specific action)
• A deadline for the other party to respond (usually 14–30 days)

This letter is a required step under the Civil Procedure Rules and often leads to settlement.

5. Start Court Proceedings (If Necessary)

If the other party doesn’t respond or refuses to settle, your solicitor may begin court action. The process includes:

• Filing a Claim Form (N1) and Particulars of Claim
• Paying a court fee (based on the value of the claim)
• Receiving a response or defence from the other party
• Going through stages like disclosure and witness statements

Depending on the value and nature of the case, it will be heard in the County Court (e.g., Central London, Guildford, Reading) or the High Court in London.

6. Court Hearing or Settlement

Even after a claim is issued, many disputes settle before trial. However, if the case proceeds to a hearing, the court will decide based on the evidence and law.

If you win, you may recover your legal costs. If you lose, you may need to contribute to the other side’s costs—so expert legal advice is essential.

7. Enforcing a Court Judgment

If you win but the other side doesn’t comply with the judgment, enforcement options include:

• County Court bailiffs or High Court Enforcement Officers
• Charging orders on property
• Third party debt orders
• Attachment of earnings orders

We regularly assist clients in enforcing judgments across London and surrounding counties, and can advise on the most effective route based on the assets and location of the other party.